
Amanda B
Please fix. Since the newest update the app takes forever to open(if it even does) and once in, you have to log back in every time you open it. Sometimes when you try to log in it just spins and does nothing and you have to close the app and go through the process all over again. I also wish there was an easier way to view and remove Saved For Later items. Right now its time consuming and clunky.

Kimberly Ward
I'm trying to delete my account, and the app doesn't have a clear way of doing it. The settings options hide each option of changing password, email, address, etc, so it's confusing to sort things out. The customer service is all AI and not well at solving issues. Also, the annual fee to get free shipping is difficult to stop, so you have to either remember to not renew the service in a year or let them take $20 out of your account.
48 people found this review helpful

Kellie Weber
If you're looking for something specific, it is incredibly hard to navigate. The results sometimes just keep repeating as you scroll until you refresh. Also, if you're on the web page, it'll force you into the app without prompting. Finally, the checkout page has this super spammy addition asking you to complete your purchase by adding an additional item, but this is for every single item. Dismissing the section does nothing, it'll just come back regardless.
46 people found this review helpful